Danish design blog - Wall clocks & World clocks since 1999 - 5 years warranty - 5 stars on Trustpilot

Return Shipping

Use the original packing the product was delivered in. If the clock has been in use, please remove the battery from the clockwork and move the hands to 12 o’clock.

Ship the clock to this address:
c/o Thomas Pilgaard Birkebaek
Charlottenburger Ufer 16 A
10587 Berlin

We recommend you to ship the clock as a parcel and not as a letter. By shipping the clock as a parcel the parcel is insured if lost, and it is possible to track the parcel if necessary.

Please enclose a copy of your order confirmatoin (it was sent by e-mail), and inform us about your bank connection. We need the IBAN number and BIC code to transfer money to you.

You will receive your money when we have received and approved your clock.